Support

Product catalogs, user manuals, certificates, installation videos and after-sales service for all Orsenar gate automation products.

Product Catalogs

Download the full Orsenar product catalog with specifications for every model.

Orsenar 2026 Product Catalog

PDF · 19 pages · 6.0 MB · English

Download PDF

Manuals

Installation and user manuals for our gate openers and controllers. All manuals are in English (PDF).

AC Sliding Gate Opener

Models 300/600/800/1000/1200/1500/2000 · 7 pages · 259 KB · English

Download

ACS01 AC Sliding Gate Opener

Low power series · Models 300/600/800/1000 · 7 pages · 388 KB · English

Download

DC Sliding Gate Opener

Models BG1000/BG1500/BG2000/BG2800/BGH1200 · 6 pages · 375 KB · English

Download

BG900 Sliding Gate Opener

Models BG900/BG900-15M · 6 pages · 423 KB · English

Download

Oil-Immersed Sliding Gate Operator

Magnetic limit switch · 9 pages · 316 KB · English

Download

ASM12 / ASM13 Swing Gate Opener

Arm type · DC24V · 12 pages · 1.05 MB · English

Download

330K Swing Gate Opener

Installation manual · 5 pages · 2.89 MB · English

Download

Wheel Swing Gate Opener

Roller type · remote control · 8 pages · 506 KB · English

Download

OSC01 Wi-Fi Controller

Tuya / Smart Life app · 6 pages · 381 KB · English

Download

Certificates

CE certificates of conformity and radio equipment (RED) attestations for our gate openers and remote controls.

CE · RED

Attestation of Conformity — AC Series

Models AC200 · AC300 · AC600 · AC800 · AC1000 · AC1200 · AC1500 · AC2000 · AC3000 · AC4000
Radio Equipment Directive 2014/53/EU · No. RA230703-37746E · 18 Aug 2023

View certificate

CE · Machinery

Certificate of Conformity — BG800 / BG900

Models BG800 · BG900
Machinery Directive 2006/42/EC · EN ISO 12100:2010, EN 60204-1:2018 · Ref MOS202411065501S · 17 Nov 2024

View certificate

CE · Machinery

Certificate of Conformity — BG1000 – BG2500

Models BG1000 · BGH1000 · BGH1200 · BG1500 · BG2000 · BG2500
Machinery Directive 2006/42/EC · EN ISO 12100:2010, EN 60204-1:2018 · Ref MOS202411065502S · 17 Nov 2024

View certificate

CE · RED

Verification of Conformity — Remote OSY50X

Model OSY50X
Radio Equipment Directive 2014/53/EU · No. CTB25093004401 · 20 Oct 2025

View certificate

Installation Videos

Step-by-step installation, wiring and setup videos for our gate operators.

Installation

Sliding Gate Opener Installation

Mounting the operator, gear rack and stops

Installation

Swing Gate Opener Installation

Arm and wheel type operators, bracket positioning

Setup

Limit Switch & Travel Setting

Magnetic limit adjustment for open and close positions

Wiring

Control Board Wiring

Power, motor, photocell and warning light connections

Setup

Remote & Smart Controller Pairing

Pairing remotes, WiFi controller and app connection

Maintenance

Maintenance & Troubleshooting

Routine checks and quick fault diagnosis

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Installation

Every Orsenar product ships with a detailed installation manual, and our team can guide you through installation and commissioning.

Technical Support

Our engineers provide technical support for operation, troubleshooting and maintenance. Please include the model and a description of the issue when you contact us.

Spare Parts & Accessories

Control boards, remotes, photocells, keypads, warning lights and other spare parts are available for every product line.

Contact Support

Email: info@orsenar.com | Tel / WhatsApp: +86 1515 966 9216

Can’t find what you’re looking for?

Our technical team can help with installation, wiring and troubleshooting questions.

Submit a request +86 1515 966 9216 info@orsenar.com WhatsApp